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‎03-18-2023 09:57 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

The printer will only try to print from the manual feed tray, I believe it is called tray 1 by the system. I  had set the print properties to two-sided and since then it says that it is out of paper. I have change the print properties back to single-sided but it still keeps trying to print from tray 1. I have uninstalled and re-installed the printer. I have shut it down and restarted. I have shut my pc down and restarted. Nothing has worked.

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1 REPLY 1

‎03-19-2023 01:00 PM

HP Recommended

Check to ensure that the paper size and type settings on the printer control panel for tray 2 match the paper you have loaded and the size your job is requesting.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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