Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2023 09:57 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

The printer will only try to print from the manual feed tray, I believe it is called tray 1 by the system. I  had set the print properties to two-sided and since then it says that it is out of paper. I have change the print properties back to single-sided but it still keeps trying to print from tray 1. I have uninstalled and re-installed the printer. I have shut it down and restarted. I have shut my pc down and restarted. Nothing has worked.

Category:
1 REPLY 1

‎03-19-2023 01:00 PM

HP Recommended

Check to ensure that the paper size and type settings on the printer control panel for tray 2 match the paper you have loaded and the size your job is requesting.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.