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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printing both Sides

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04-29-2024
09:15 PM
- last edited on
05-14-2024
07:59 AM
by
JessikaV
Hi, good day. I want to ask if you have any solutions to this problem. I have been printing both sides of the page, but the printer can't print both sides, and on the display, it shows a blinking display of E2. It was printing, but it's not what I put on the settings I need on both sides. It prints two pages in two sheets instead of two pages in one sheet back to back.
04-30-2024 09:57 AM
Welcome to the HP Community --
True - the printer won't print properly until the Error is cleared.
HP Smart Tank Printers - Blinking lights and error codes
- Descriptions of buttons, error codes, and lights patterns for 670, 720, 750, 790, 6000, 7000, 7300, and 7600 printers.
- Control panel buttons, icons, and lights (HP Smart Tank 670, 720, 750, 6000, 7000, and 7300 printers)
Specifications - Duplex (2-sided)
Product Specifications for the HP Smart Tank 750 All-in-One (6UU47A)
Paper handling - duplexer
Media sizes, duplex (U.S. standard) | Letter; Executive; Not supported for borderless photo |
Next,
This printer lacks a full touchscreen printer control panel.
Start here:
Load Paper / Open - Close Tray
User Guide - Starting on Page 22
Next,
Page 32
and
Use the Embedded Web Server (EWS) to check / adjust the Tray and Paper Settings as set / detected by the printer.
EWS > HP Document / How-to (Original Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
Open your Browser > Type / enter the Printer IP address into URL / Address bar
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
OR
Alternate Style EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Paper > Trays > click on Tray to configure
And (in addition and as available)
Section Print > Default Print Options > Select default tray
Tray and Paper – Paper Size / Paper Type / Paper Weight
Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.
EWS (Embedded Web Server) provides access and control for Settings, including Tray and Paper.
Reminder
HP Smart Mobile might require that paper size / type is rechecked / adjusted before the content is opened for print.
Notes
Depending on the printer model, the Printer Control Panel touchscreen might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.
New printer? Touchscreen Printer Control Panel locked against making changes? Try username "admin" and the PIN located on the sticker on the inside of the front door of the printer.
Trays
- If the printer lacks a second tray, all paper / types are supported in the single available tray.
- Printers that include a Photo Tray generally restrict the paper sizes and paper type supported in that tray.
Custom size?
If EWS does not allow setting the paper size or size “Custom”,
If the printer includes a touchscreen display printer control panel,
Look for the setting for “Custom” in the Printer Control Panel after (re)loading the paper to be used
NOTE: Size Custom is not available for all printers
What?
Paper Size, Type, and Weight must be appropriate for the tray in which that paper is to be used.
Depending on the printer model, Tray 1 might be used for Custom media.
In this scenario, Tray 2 might only support Plain paper, perhaps in limited sizes.
OR
If the "Custom Paper Tray" is Tray 2, then Tray 1 might only support Plain paper / limited sizes.
Printers that include a Photo Tray generally limit the size and type of paper that the Photo Tray supports. Example: Depending on the printer model, the Photo Tray might support only 4x6 inch photo paper.
EWS_9025_Preferences_Tray_and_Paper_Management_All_11
Next,
The rest is related to your Operating System / version, your device (computer, tablet, phone), and the application or software you are using to open, view, configure, and submit the job to the printer.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
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People who own, use, and support HP devices.
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