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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printing cheques

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01-05-2024 08:10 AM
Welcome to the HP Community --
The printer is unaware of what it is printing.
In general, this means you can print cheques as you would other content.
Caveats -- Must be supported:
- The paper size / type and weight must be supported by the printer.
- The printer must be aware of the paper size / type loaded in the tray
- The paper size / type must match the job settings in the app / software
- The content file format must be supported -- for example, PDF format is supported in many Operating Systems / versions and by several applications or printing software
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Printer - Specifications
The printer supports a number of paper types and paper sizes.
Paper Sizes can be "custom size" as long as the size meets the minimum / maximum range supported in the Specifications.
Sample Specification document:
Product Specifications for the HP OfficeJet Pro 9015e All-in-One Printer (22A57B)
Section Paper Handling
Partial Excerpt
Media sizes supported (metric) | A4, A5, A6, B5(JIS); Card (A4, Hagaki, O**bleep**u Hagaki); Photo (13 x 18 cm, 10 x 15 cm); Envelope (A2, C5, C6, DL) |
Media sizes supported (U.S. standard) | Letter; Legal; Government Legal; Executive; Statement; 3 x 5 in; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (3 x 5 in, 4 x 6 in, 5 x 8 in) |
Media sizes, custom (metric) | Tray 1: 76.2 x 127 to 215.9 x 355.6 mm |
Media sizes, custom (U.S. standard) | Tray 1: 3 x 5 to 8.5 x 14; 5 x 8.3 to 8.5 x 14 in |
Media types | Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy |
Media weight supported (metric) | 60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card) |
Media weight supported (U.S. standard) | 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card) |
Borderless printing | Yes, on photo paper only, 210 x 297 mm (A4) |
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Printer - Tray and Paper
EWS – Tray and Paper Management
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model Dependent: Advanced section
Click Apply to save changes
Tray and Paper – Paper Size / Paper Type / Paper Weight
Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.
EWS (Embedded Web Server) provides access and control for Settings, including Tray and Paper.
Reminder
HP Smart Mobile might require that paper size / type is rechecked / adjusted before the content is opened for print.
Notes
Depending on the printer model, the Printer Control Panel touchscreen might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.
New printer? Touchscreen Printer Control Panel locked against making changes? Try username "admin" and the PIN located on the sticker on the inside of the front door of the printer.
Trays
- If the printer lacks a second tray, all paper / types are supported in the single available tray.
- Printers that include a Photo Tray generally restrict the paper sizes and paper type supported in that tray.
Custom size?
If EWS does not allow setting the paper size or size “Custom”,
If the printer includes a touchscreen display printer control panel,
Look for the setting for “Custom” in the Printer Control Panel after (re)loading the paper to be used
NOTE: Not available for all printers
What?
Paper Size, Type, and Weight must be appropriate for the tray in which that paper is to be used.
Depending on the printer model, Tray 1 might be used for Custom media.
In this scenario, Tray 2 might only support Plain paper.
OR
If the "Custom Paper Tray" is Tray 2, then Tray 1 might only support Plain paper.
Printers that include a Photo Tray generally limit the size and type of paper that the Photo Tray supports. Example: Depending on the printer model, the Photo Tray might support only 4x6 inch photo paper.
Example - Tray and Paper
EWS_9025_Preferences_Tray_and_Paper_Management_All_11
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Printer - Job Submission
Job setup is entirely dependent on the Operating System / version and the app / software used.
If the app / software you are using does not include direct access to the Printing Preferences / Properties within the job setup, remember to check and adjust the Paper Size / Type and other settings before opening the content to be printed.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP OfficeJet Pro 9010e All-in-One Printer series
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