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flowerjen
Level 2
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Printing on Cardstock - possible workaround

HP Recommended
HP OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

[content removed]

 

I am using official HP heavyweight project paper 40lb and also some industry standard mailing label paper sheets. INDUSTRY STANDARD label paper, not vinyl, not extra thick - the literal cheapest label paper you can buy.   Unless I do the following, I get ink everywhere and half sheets of paper.  With this SOFTWARE ONLY process, it works every time (12 sheets so far, perfect every time)

 

When printing a print job:

Set the print quality on the main print screen "Matte Presentation Paper"
Set the paper in the Paper/Quality tab to "Index 8/5 x 11"

 

It uses a ton of ink, but you can get the *&^$# thing printed.  

 

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@flowerjen

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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