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‎04-18-2023 03:24 PM

HP Recommended
Product: HP OfficeJet Pro 8730 All-in-One Printer
Operating System: Microsoft Windows 11

Hello -- I may have to do some cleaning of my feed rollers.  When I try to print a single sheet of Card Stock paper, (Georgia Pacific 110 Weight [lb]] 199 [g/m2]), the rollers rub without feeding the card stock sheet, and they leave rub marks on the card stock sheet.  I have tried changing the paper type on the printer and in my Word driver to Card Stock without success.  Any other suggestions?  Is there a way to adjust the Card Stock setting?  I am using a driver HP Officejet Pro 8730 PCL-6.  Does it matter if I make the change on the printer menu or in my Word print setting? 

BillForHP_0-1681853031064.png

 

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