cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Maayanarbel
New member
1 0 0 0
Message 1 of 2
115
Flag Post

Problem in paper feed 6500a

HP Recommended
Officejet 6500A

Hello,

I have problem with my printer 6500a 

I cannot load paper from the try.

When there are no paper the feed wheels working but when there are papers the wheels not working how can i fix it?

 

 

 

 

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
24,062 24,028 1,713 2,051
Message 2 of 2
Flag Post
HP Recommended

@Maayanarbel, Welcome to the HP Support Community!

 

I understand the printer is not picking the paper. Let us perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper

Clean the rollers as shown.

 

Use regular plain paper. Check if the papers are properly placed. Refer to - Loading Paper and Envelopes for the HP Officejet 6500A e-All-in-One Printer Series

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation