Problem with loading paper on 4155e

[bigalw]

when I replenish paper the next time I want to print the paper does not feed.   message states out of paper.   I need to restart my computer for the print to resume.  How can I replenish paper and resume printing?  Is there some alignment issue that causes this. Thanx   AL

[Echo_Lake]

@bigalw

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

I appreciate your efforts to try and resolve the issue. If you have already performed the steps from the document Out of Paper: https://support.hp.com/in-en/document/c04100778 and the issue persists, it could be a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
           

Hope this helps!
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