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Problem with paper feed

HP Recommended
hp officejet 5220

If I ask to print from my computer, the printer told me that I have to feed paper. But if I ask to print a staus page or for example an ink page status, the printer is OK.

So.. why I'm not able to print from the laptop ?

thanks for your help

Carla

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HP Support Agent
HP Support Agent
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HP Recommended

@carla781, Welcome to HP Support Community!

 

To be able to assist you I'd like to the Operating System installed on the computer. 

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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