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carla781
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Message 1 of 2
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Problem with paper feed

‎12-01-2020 02:24 AM

HP Recommended
Product: hp officejet 5220

If I ask to print from my computer, the printer told me that I have to feed paper. But if I ask to print a staus page or for example an ink page status, the printer is OK.

So.. why I'm not able to print from the laptop ?

thanks for your help

Carla

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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‎12-09-2020 06:20 AM

HP Recommended

@carla781, Welcome to HP Support Community!

 

To be able to assist you I'd like to the Operating System installed on the computer. 

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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