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HP OfficeJet 6958 All-in-One Printer

One of the attachment points of the ADF has come loose from my HP OfficeJet 6958 All-in-One Printer. I cannot get the hinge to go into the base without forcing it. ADF to HP 6958.jpg

1 REPLY 1
HP Recommended

Hi @ch6,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

This looks like a hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have the option to schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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