• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP color Laser Jet Pro MFP M479dw
Microsoft Windows 10 (64-bit)

Every since I purchase my all in one printer. Scanner does not work on the auto feed 

1 REPLY 1
HP Recommended

Please clarify a little so we can better understand the issue. If you put paper in the document feeder and try to simply copy does it work? If yes then you have an issue with your scanning software or the driver you installed for scanning. If the device will not copy either then you likely have a hardware issue with the ADF assembly. Please provide as much detail as possible.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.