Seek for help for the printer bought a month ago which did not pick up paper but useless services

[KSone]

I bought HP Laser Jet M109-M110 a month ago and have very lightly used. I tried to print again and the paper was not picked up. So, I asked HP website and folowed the instructions as AI provided. They did not work. I called customer service. After waiting for so long, the service is useless. That person is not helpful at all 

[VikramTheGreat]

Hi @KSone,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Based on your issue with the HP LaserJet M110w not picking up paper, here are the most effective steps to resolve it:

1. Check the Paper Stack

• Remove all paper from the tray.
• Inspect for wrinkled, bent, or torn sheets.
• Make sure the stack is even and aligned.
• Reload with clean, dry, and supported paper type.

2. Clean the Paper Pick Rollers

Dust or debris on the rollers can prevent paper pickup.

Steps:

1. Turn off the printer and unplug it.
2. Remove the paper tray.
3. Use a slightly damp cotton swab to clean the grey rollers inside the tray area.
4. Rotate the rollers manually to clean all sides.
5. Let them dry for 2 minutes before reconnecting power.

Additional Support link📎: HP Printers - An 'Out of Paper' error displays, printer does not pick paper | HP® Support

3. Reset the Printer

1. Turn off the printer.
2. Unplug the power cord for 60 seconds.
3. Plug it back in and turn it on.

4. Update Firmware

Outdated firmware can cause hardware issues.

📎HP LaserJet M110w Printer Software and Driver Downloads | HP® Support

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat