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Toni95
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Message 1 of 2
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Small pieces of paper jammed

HP Recommended

A paper got jammed in my hp office jet 6978 and I'm unable to remove small pieces of paper that were left and now they are stuck. What should I do? 

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Repairatrooper
Level 13
Level 13
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Message 2 of 2
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HP Recommended

If it is in the paper path, use a piece of thin semi stiff plastic, like a thin ruler and push it through the paper path in the direction of paper travel. This is known as flossing the paper path. NEVER push or pull against the normal travel path or you can break sensors.

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