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phNW1
New member
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Message 1 of 2
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Flag Post

SmartTank 570 broken plastic ?

HP Recommended
Smart Tank 570
Microsoft Windows 10 (64-bit)

I noticed on my brand new printer SmartTank 570 what looks like broken plastic under the flap of the paper loading area. Pictures below.

Does anyone who has similar printer have the same?

6873517D-E24F-43D7-AE2D-25DE727348C9.jpeg

C3951CA8-9FFC-43F4-853F-86B7D5506391.jpeg

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@phNW1

 

Welcome to the HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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