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‎08-25-2021 10:01 PM

HP Recommended
Operating System: Mac OS X 10.11 El Capitan

on my officejet pro 9015, I slid the input (paper) tray out to add paper and now it won't go back in all the way. It won't go in the last 2.5 inches. with or without paper. The input tray comes out all the way but won't go back in. With it out all the way, I can't see any obstruction.

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1 REPLY 1

‎08-25-2021 10:16 PM

HP Recommended

Solved it! The tray was extended to accommodate 8.5x14 paper. 

Never mind.

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