• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Is your printer showing an error message? Click here for tips and tricks!
Locked

‎08-25-2021 10:01 PM

HP Recommended
Operating System: Mac OS X 10.11 El Capitan

on my officejet pro 9015, I slid the input (paper) tray out to add paper and now it won't go back in all the way. It won't go in the last 2.5 inches. with or without paper. The input tray comes out all the way but won't go back in. With it out all the way, I can't see any obstruction.

Category:
1 REPLY 1

‎08-25-2021 10:16 PM

HP Recommended

Solved it! The tray was extended to accommodate 8.5x14 paper. 

Never mind.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.