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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP OfficeJet 3830 All-in-One Printer

The roller seems to be unable to pull the paper all the way in for printing. I went through all the steps listed on the Support Page, and cleaned all the rollers etc. Does anyone have any other insights regarding how to fix the issue? The printer is about 2 years old.

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