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‎09-10-2022 09:14 AM - last edited on ‎09-10-2022 10:32 AM by Retired

HP Recommended

I get this error in Windows 11 Home. The printer was added from the network and the driver auto-downloaded. The same printer works fine from a mac.

2 REPLIES 2

‎09-16-2022 07:54 AM

HP Recommended

Hi @youngsys

 

Welcome to the HP Support Community. 

 

I understand that you are getting a Tray empty or open error. I'd like to help!

 

To assist you better, I would need a few details. 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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‎09-20-2022 06:05 AM

HP Recommended

Hi @youngsys,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Have a great day! 

Elohi_NR
I am an HP Employee
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