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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Remove the tray and rotate the gear on the left hand side to see if the metal lifter tray moves. If it does not, then the tray is damaged and needs to be replaced. You will need to open a warranty case at support.hp.com.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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