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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Using heavier paper
Create an account on the HP Community to personalize your profile and ask a question
01-26-2023 09:27 AM
Welcome to the HP Community Forum.
Depends on the paper size, type, and weight and your printing software.
Assuming you have installed the Full Feature Software so you can select the paper type(s),
The printer supports paper at 180 gsm (Brochure / Professional).
Note: The weight exception is the photo paper -- but you have to select photo paper and be using photo paper to use paper in this weight category.
Media Size (facet) | Letter; A4; Legal; B5 |
Media Sizes Custom (imperial) | 3.85 x 8.5 to 5 x 14 in |
Media Sizes Custom (metric) | 97.79 x 215 to 127 x 355 mm |
Media Types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled |
Media Weight Recommended (imperial) | 18 to 22 lb |
Media Weight Recommended (metric) | 70 to 90 g/m² |
Media Weights Supported, By Paper Path (Imperial) | 16 to 80 lb |
Media Weights Supported, By Paper Path (metric) | Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 300 g/m²; HP 10 x 15 cm photo paper: up to 300 |
References / Resources
>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<
HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories
After the software is installed, Restart the computer and log in
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP ENVY Photo 7858 All-in-One Printer
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