What is the thickest paper that will go through HP envy 4500

[Jenny3117]

I need to find out the thickest paper to go through my printer HP envy 4500 

[Anand_Andy]

Hi @Jenny3117,

Welcome to the HP Support Community

I understand you would like to know the paper handling specification for your HP ENVY 4500 E-All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

So to answer your questions:  The thickness of the paper depends on the paper type, example for plain paper supports up to 20lbs.

please refer to Paper-handling specifications: Click here

If your printer supports the paper type you're using, please try troubleshooting steps to resolve the paper jam issue: Click here

Hope this helps! Keep me posted. 

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