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03-24-2022 08:44 AM
I tried receiving help for my issue and was "being transferred" and no support ever connected. I am now being told I cannot get support because I am out of warrenty. My printer only prints 8-10 pages of a larger print job and then errors. it is wasting at least 1 page every print job of my monthly amount. I have to split print jobs up into chunks (ex. pg 1-8, then pg 9-18, then pg 19-27) it is very frustrating and I should be able to print all at once and not have this issue. Any recommendations?
03-27-2022 09:03 AM
@Erica618, Welcome to the HP Support Community! I’m here to help.
To assist you better, which device are you using to print?
- How is the printer connected?
- Are you using the HP Smart app to print?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Keep me posted for further assistance.
I am an HP Employee
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