Why printer errors during large print

[Erica618]

I tried receiving help for my issue and was "being transferred" and no support ever connected. I am now being told I cannot get support because I am out of warrenty.  My printer only prints 8-10 pages of a larger print job and then errors. it is wasting at least 1 page every print job of my monthly amount.  I have to split print jobs up into chunks (ex. pg 1-8, then pg 9-18, then pg 19-27) it is very frustrating and I should be able to print all at once and not have this issue.  Any recommendations?

[Kumar0307]

@Erica618, Welcome to the HP Support Community! I’m here to help.

To assist you better, which device are you using to print?

• How is the printer connected?
• Are you using the HP Smart app to print?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Keep me posted for further assistance.

[Erica618]

Printer is connected through WiFi. I am using the tango printer. I am printing from a webpage or pdf but choosing to print with hP smart. It has happened with Google docs,pdf and from webpages. 

[Kumar0307]

@Erica618

Are you using a Mac or a Win PC to print?

Have you tried reinstalling the HP Smart app and check if that helps?

Keep me posted.

[Erica618]

I am using an iPhone for phone and A pc for my computer. I deleted and reinstalled the app on my phone and that seems to have helped. Thank you. 

[Kumar0307]

@Erica618

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!