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HP Recommended
HP laserjet
Microsoft Windows 10 (64-bit)

HP Laserjet 700 color MFP M775. Error code 31.13.02. Have done all the necessary hardware troubleshooting but fault message keep on showing.

1 REPLY 1
HP Recommended

Hello @Dominic2021 ,
Welcome to the HP Support Community!

 

Try this solution here: 31.13.02 

 

Hope this helps! Keep me posted.
Andr-1611

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