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‎02-12-2025 03:51 AM

HP Recommended

The designjet T790 will not load a paperroll. It says error code 86:01

 

Category:
4 REPLIES 4

‎02-12-2025 04:09 AM

HP Recommended

After remocing paperjam and restarting the printer, it still just will not load paper. It says paper edge not found.

 

After trying again, it says error code 42:10

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‎02-12-2025 04:26 AM

HP Recommended

Now I fixed the immediate problem. The Carriage Cover wasn't properly closed.

 

Now the paper is loaded correctly but a NEW problem has happened. 

 

It says that the printhead replacements are not available? what? I replaced them after last time i used the printer.

 

 

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‎02-12-2025 04:27 AM

HP Recommended

It specifically says printhead replacement not completed.

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‎02-12-2025 04:47 AM

HP Recommended

error code on the printheads:

M-C   0x80000

G-PK    0x80000

MK-Y    0x00000

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