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‎03-13-2024 12:42 PM

HP Recommended
Product: HP ENVY 111 e-All-in-One Printer - D411d
Operating System: Microsoft Windows 10 (64-bit)

little white sprocket  on the roller that feeds paper has broken and it will allow 1 page to print but not a second or will not allow print on backside of page without jamming, is it worth trying to replace the part?

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1 REPLY 1

‎03-13-2024 03:07 PM

HP Recommended

It is unlikely that HP has a part like that available. You might find a replacement on Ebay or you might find a 3D printer file that would allow you to 3D print a replacement.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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