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‎11-20-2022 09:42 AM

HP Recommended
Product: HP Color Laser MFP 179fnw
Operating System: Microsoft Windows 10 (32-bit)

I have bought this printer and set it up. When it tries to print you can hear the mechanism inside not being able to pick up the paper and then it jams. Can anyone help? 

 

Thanks 

1 REPLY 1

‎11-23-2022 08:37 AM

HP Recommended

@GT47

 

Welcome to the HP support community.

 

I understand that your printer is not picking up the paper, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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