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03-15-2022 08:15 AM
For: Unknown Printer
Paper that does not feed is generally caused by one or more of:
- Dirt in the printer path (Printer surfaces and / or rollers should be cleaned)
- Tray adjustment or incorrect tray selection for the paper size / type, or a sensor that causes the printer to mis-pick the paper
- Incorrect or incomplete Printer Preferences settings for the paper size, type, and weight
- Unsupported paper size, type, or weight -- for example, the paper might be too heavy for the printer
One example for one printer model series
References / Resources
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Enter the type and name of your HP printer / device
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