paper feed problem 2755e

[cbandy]

I have tried every thing - Cleaning restarting and flossing and yet paper is feeding crooked and jamming

[Kuroi_Kenshi]

Hi @cbandy,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check and Adjust the Paper Stack:

• Ensure the paper in the input tray is neatly stacked and aligned. Shuffle the stack to make sure the pages are not stuck together.
• Adjust the paper width guides snugly against the edges of the paper stack without bending the paper.

Inspect the Input Tray:

• Make sure the input tray is not overloaded. The stack should not exceed the paper limit mark (usually indicated with a line or a symbol in the tray).

Use the Correct Paper Type:

• Verify that you are using the recommended paper type and size for your printer. Avoid using wrinkled, curled, or damp paper.

Clean the Paper Rollers:

• Turn off the printer and unplug it. Access the paper rollers inside the printer and gently clean them with a lint-free cloth slightly dampened with distilled water. This helps remove any dust or debris that may be causing feed issues.

Reset the Printer:

• Reconnect the power cord to the printer and turn it on. Allow the printer to start up completely before trying to print again.

Check for Obstructions:

• Ensure there is no debris, such as small pieces of paper or foreign objects, obstructing the paper path.

Conduct a Test Print:

• Try printing a test page to see if the issue persists. This can be done through the printer's control panel or printer settings on your computer.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,