paper jam in continuous printing

[abhichavan0134]

i have hp  smart tank 585  when i print continous document of more than 2 page  the page is occured

[Meghana_10]

Hello @abhichavan0134, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP Smart tank 585

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

To help us get started on resolving your issue, could you please try a few troubleshooting steps provided below so that I can assist you further?

Check Paper Settings:

Check Paper Size: Ensure that the paper size settings in your printer software or on the printer control panel match the size of the paper you are using (e.g., A4, Letter). This can prevent misalignment or errors during printing.

Printer Software Settings:

• Open the printer software on your computer.
• Go to the printing preferences or settings section.
• Confirm that the paper type and size are correctly set.

Printer Maintenance:

Check for Obstructions: Open the printer and look for any paper jams or obstructions that might be affecting the paper feed. Ensure there is no debris in the paper path.

Use HP Smart App:

• Utilize the HP Smart app to manage print settings and troubleshoot issues. The app may provide diagnostic tools to help resolve paper feeding issues.

Take care and have an amazing day!