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‎05-07-2022 09:13 AM - last edited on ‎05-09-2022 09:30 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 IOT

HP Envy Pro 6455 printer

I was trying to print labels and the Avery sheets got jammed.  I can't even get all of the torn labels out of the printer.  Help?

1 REPLY 1

‎05-10-2022 07:39 AM

HP Recommended

@fair21, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to remove the jammed paper. Kindly follow the steps mentioned in this document - E4 (Paper jam) error

 

Also, use compatible paper. Refer to the paper-handling section in the printer specifications document.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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