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06-19-2022 07:06 AM - last edited on 06-20-2022 08:08 AM by VictorS
After clearing a paper jam and returning the paper path cover it got misaligned (not straight) and it is stuck now (i.e., does not move at all). It may include a duplex printed paper. How can I fix it?
06-23-2022 06:25 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, this seems like a hardware issue with the printer. To provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
- Did you make any changes to your printer?
Keep me posted for further assistance.
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