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HP Recommended

Hello - I pulled the paper tray out to add some paper. Now it will not go back into the printer

7 REPLIES 7
HP Recommended

What model of printer?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
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HP Recommended

Hiya - it’s a pro 9010 printer.

 

The problem has been solved now, thank you.

 

regards

Angela

HP Recommended

@Angela-R

 

Welcome to the HP support community.

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hi repaiiratrooper ,

 

Do you know how I can fix this problem of the tray failing to slide back in completely ? It seems stuck or impeded from full slide closure. Its the long paper tray on the bottom of HP Jetpro 7740

 

Thank you for any advice or suggestions you can offer 🙂

 

Warmly,

Samhut

HP Recommended

Hi repaiiratrooper ,

 

Do you know how I can fix this problem of the tray failing to slide back in completely ? It seems stuck or impeded from full slide closure. Its the long paper tray on the bottom of HP Jetpro 7740

 

Thank you for any advice or suggestions you can offer 🙂

 

Warmly,

Samhut

HP Recommended

Sandytech can you help me please ? THANK YOU !!!

HP Recommended

Hi Samut

 

my problem is that there there is a tiny switch on the bottom of the tray (you need to turn the tray over) that sets the size of the paper. I switched this over, and the tray now closes fine.

 

angela

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