-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- paper tray not closing
Create an account on the HP Community to personalize your profile and ask a question
09-04-2022 09:08 AM
What model of printer?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-08-2022 01:34 PM
Hi repaiiratrooper ,
Do you know how I can fix this problem of the tray failing to slide back in completely ? It seems stuck or impeded from full slide closure. Its the long paper tray on the bottom of HP Jetpro 7740
Thank you for any advice or suggestions you can offer 🙂
Warmly,
Samhut
09-08-2022 01:40 PM
Hi repaiiratrooper ,
Do you know how I can fix this problem of the tray failing to slide back in completely ? It seems stuck or impeded from full slide closure. Its the long paper tray on the bottom of HP Jetpro 7740
Thank you for any advice or suggestions you can offer 🙂
Warmly,
Samhut
09-08-2022 04:13 PM
Hi Samut
my problem is that there there is a tiny switch on the bottom of the tray (you need to turn the tray over) that sets the size of the paper. I switched this over, and the tray now closes fine.
angela