printer broke

[mdyer11]

my feeder quit working, and now every print job is jamming

[Dragon-Fur]

@mdyer11 

Welcome to the HP Community --

If the printer is truly broken, the only fix is to repair or replace the broken parts.

This is less likely the case, though it can happen.

If the Document Feeder is dirty, the guides are misaligned, or the ADF is not accepting the paper, consider a good cleaning.

Where to find help --

Open Category Troubleshooting > Topic Printing > Sub-Topic Jams

One of the videos:

Fix Document Feeder Jam | HP OfficeJet 8010-8030, 8020e-8030e, 9010-9020, 9010e-9020e Printers | @HP...

Document:

HP printers - Automatic document feeder does not pick paper or feeds too many sheets

What else?

Paper might jam if it is curled, dirty, misaligned, stuck together, or of an an unsupported size, weight, or type.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8025 All-in-One Printer  

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