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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- printer eject page until tray is empty

Create an account on the HP Community to personalize your profile and ask a question
01-21-2023 08:58 AM
Usually causes are a wrong print driver, corrupted print driver or a bad print job. First step is to ensure that the print queue is flushed. https://busys.ca/blog/how-to-clear-printer-queue/
Once that is done, try printing a different document. If the same thing happens, clear the spooler again and then delete and reinstall your printer.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-22-2023 05:48 PM
I neglected to mention that the network contains LInux and Microsoft Windows machines, your suggestion gave me a direction to investigate. It appeared that it was on a Linux box. The /var/spool/cups directory had some jobs. I removed the jobs and check several other Linux systems along with the Windows machine, now all seems to function as expected.
Thank you