too many papers jammed printer

[Baylor104]

Too many papers were taken in a feed and now jammed. Will not release from the feed or the tray.

[Jerry_57]

Hi @Baylor104,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I understand you are facing too many papers that were taken in a feed and are now jammed.

Steps to Clear a Paper Jam

1. Turn off the printer
   
   Power it down and unplug it to avoid any accidental damage while working inside.
   
   
2. Open all accessible areas
   
   
   • Lift the input tray and output tray.
   • Open the rear access door or duplexer (if your model has one).
   • Open the main cover to access the paper path.
     
     
3. Remove jammed paper gently
   
   
   • Pull the paper slowly and evenly in the direction of the paper path.
   • Avoid tearing it—small scraps left inside can cause repeated jams.
   • If the paper is stuck in the feed rollers, rotate the rollers manually to release it.
     
     
4. Check hidden spots
   
   
   • Look inside the rear access door.
   • Inspect under the print carriage area.
   • Make sure no small pieces are lodged in corners.
     
     
5. Reset the rollers
   
   
   • Clean the rollers with a lint‑free cloth slightly dampened with water.
   • Let them dry before closing the printer.
     
     
6. Reload paper correctly
   
   
   • Fan the stack of paper before loading.
   • Don’t overfill the tray—keep it below the maximum line.
   • Ensure the guides are snug against the paper edges.
     
     
7. Restart the printer
   
   Plug it back in, power on, and try a test print.

I hope this helps.

Take care and have a good day.

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Jerry_57
HP Support