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HP Recommended
HP DeskJet Plus Ink Advantage 6475
Microsoft Windows 10 (64-bit)

Hello.

 

I am trying to setup the printer to my PC with WiFi but i can't. It seems that it starts the process and in the stage that it asks me to press the Info button on the device and i press it, then it stucks and gives me an error saying that the connection failed.

 

Do you know what i have to do?

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