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HP Recommended
HP Officejet H470wbt Mobile Printer
Microsoft Windows 10 (64-bit)

I haven't used my deskjet printer for a while. but now, when i really need it to work, i can't get it to do anything.
I have put new ink in, it has printet a beautiful test ark, it is plugged in to my computer (i've tried both my stationary and gaming pc)
It turns on, everything looks like it should. But when i go to print, it shows up as offline.
I've tried to download the software and everything from HP's page, but when i go to click on the download, it doesnt show up, it just sends me to a site where it tells me, that the site is not private and hackers could find my info. And i've also looked in my downloads folder, but its not there either.
I don't know what to do then? I can't find the disk with the software stuff on it and to be honest, i can't even remember, if I ever had it or where it could be, if not in my pc basket. I've moved two times since getting this printer, why it is almost impossible for me to find its disk if i havent found it by now, which means that the download might be the only way... But how do i get to the download, if it tells me that I could get hacket because of the download-site and doesnt let me download anything. Don't get me wrong, I do not want to get hacket. But i just need my printer to work... and i don't know what to do.

Michella Graham
1 REPLY 1
HP Recommended

Hi @Michellla,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

HP Officejet H470 Mobile Printer driver for windows 10 is not available from the HP website. However, you can install the printer using windows built-in drivers

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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