Change Printer Name in HP Smart

[RaviDeep1]

HP Smart assigns by default a name to printers, which coincides with the printer's series or model. This name cannot be changed.

Even if the name is changed in Windows, HP Smart doesn't get the name from Windows.

I have two identical printers, so I have no easy way of recognising them in HP Smart. The only way of recognising them is to open the printers settings and check their serial number, which is very unpractical, as I can't remember which printer has which serial. Is there any remedy for this please

[Jay_G24]

Hi @RaviDeep1,

I'd like to help!

There isn't an option on HP Smart App to rename your printers, the only to identify them is with serial numbers.

Keep me posted. 

And, Welcome to the HP Support Community. 

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[RaviDeep1]

Thank for your answer.  Sadly it doesn't help, seems to be an HP issue, think next time I'll have to get a different make

Cheers

[Jay_G24]

I respect your decision.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!