• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-13-2021 12:02 AM

HP Recommended
Product: 2720
Operating System: macOS 10.14 Mojave

Cannot ID printer over wireless to set-up.

 

I get DIRECT-20-HP-Deskjet 2700 Series which is the one I want to connect to however then requires a password that I do not have.

Category:
1 person had the same question
2 REPLIES 2

‎04-13-2021 01:19 AM

HP Recommended

To complete HP setup, it asks me to enter the custom password, but I don’t have it - where do I get this?

Was this reply helpful? Yes No

‎04-16-2021 10:29 AM - edited ‎04-16-2021 10:36 AM

HP Recommended

@PETRAC1, Welcome to the HP Support Community!

 

I understand you are trying to connect the printer to the Mac. Wifi Direct is used if you do not have a wireless router. If you have a wireless router, use the WPS method to connect the printer - Wireless Printer Setup.

Note: There will be no internet connection on the Mac while the Mac and printer are connected via Wifi Direct.

 

For more info, refer to - HP printer setup (Wi-Fi Direct)

 

The default password is 12345678. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.