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‎06-30-2026 04:27 PM - edited ‎06-30-2026 04:34 PM

HP Recommended

 I am trying to install the DesignJet 500 Printer Driver (hpdj500800wkmglen.exe) on my Windows 11 Pro computer. I unzip the files after the download.   And I can't install  it. There's no exe. file when unzipped. Can someone help me. Thank you.

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‎07-03-2026 06:49 AM

HP Recommended

Installation is explained here

 

what to do after you unzipped.

 

  • Open the Printers Window (Click Start-Settings-Printers).
  • Update the printer if it was previously installed
    • Right click on the printer and select Properties from the pop menu.
    • On the General tab, select New Driver.
    • Click on the Warning Box that pops up.
    • A printer listing box will appear. Select Have Disk.
    • Another box Install from Disk appears.
    • Click the Browse to locate the expanded files directory (i.e., c:\designjet).
    • Click on the file ending with .inf .
    • Click Open and then Okay and let files install.

 

If using windows 11 (for example) the wording is different

BeemerBiker_0-1783082979673.png

 

 

 

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