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‎03-13-2021 04:59 PM

HP Recommended
Product: LaserJet Pro M230dw

I just bought the new printer this evening (on March 13th),  On installing the APP, it indicates that the HP warranty expires Aug 4, 2021  even though the box says it will be for 1 year. This is only 5 months. Did someone else already own this printer OR is HP company running a racket here?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-13-2021 06:03 PM

HP Recommended

Hi,

The HP Warranty listed for your device is originally listed by its manufacture date.

 

You should dispute the warranty by providing the invoice of the purchase to update the warranty information according to the  purchase date:

https://support.hp.com/us-en/document/c05084516

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎03-13-2021 06:03 PM

HP Recommended

Hi,

The HP Warranty listed for your device is originally listed by its manufacture date.

 

You should dispute the warranty by providing the invoice of the purchase to update the warranty information according to the  purchase date:

https://support.hp.com/us-en/document/c05084516

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-18-2021 09:14 PM - edited ‎03-18-2021 09:14 PM

HP Recommended

I did return the one i originally received (with only 5 months of warranty left) and exchanged it to get a new one at Staples. The new one had a similar issue but had the warranty still available for 11.5 months. Used the reply from HP to my post by uploading receipt and had the warranty changed from 11.5 months to 12 months.

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