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‎10-25-2021 11:20 AM - last edited on ‎11-21-2024 07:10 AM by

HP Recommended
Product: HP 4172 All-in-1-printer

Joining the Community is my last hope of sorting this exasperating issue. Basically, I have both a HP laptop (purchased in July last year) and an older HP Deskjet Printer - All-in-1  F4172 - which I am trying to link via USB. The printer worked fine on my old laptop and i have even put new cartridges in today.  I knew I would need to download the driver onto my present laptop but have been totally unable to do so as I will explain. Went to the HP site and was directed to download the HP Print and Scan Doctor. Installed this and followed the instructions. Each time I get as far as the screen which correctly identifies my printer version (it even shows me a nice picture of it) and prompts me to download the driver. However, no download box appears so I can't click or select the actual download itself. Infuriating and I am at a loss as to why this is.

Can anyone shed light on how I can actually get to the relevant driver download? I attach the page which is as far as I can get!

 

Screenshot (382).png

 

"HP COMMUNITY TEAM NOTE"

 

AndressaR_1-1716903062829.pngThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

 

 

Category:
1 REPLY 1

‎11-05-2021 06:40 AM - last edited on ‎11-21-2024 07:09 AM by

HP Recommended

Hi @SunshineBob 

 

Try the driver download from the next link:

Deskjet F4100

 

* Click on YES option  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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