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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Do not have SETUP-cartridges
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07-05-2023 03:56 AM
I tried to reinstall the printer but was asked to install the SETUP cartridges. I don't have these anymore. How do I get on?
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Accepted Solutions
07-05-2023 10:01 PM
Hi @LarsBJ,
Welcome to the HP Support Community
I'd like to help!
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name, or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
I am an HP Employee
07-05-2023 10:01 PM
Hi @LarsBJ,
Welcome to the HP Support Community
I'd like to help!
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name, or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
I am an HP Employee
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