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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
If it previously duplexed then it is possible that the driver has been corrupted, changed or replaced.
1. First make sure you have a proper HP driver installed and not a Microsoft IPP or Class driver installed.
On your PC go to the control panel app
Right click on Devices and Printers and select "open"
Right click on the icon for your printer and select "printer properties"
Click on the "advanced tab", and check the name of the driver. If it is one of the drivers mentioned above, delete the printer, download the current install package from support.hp.com and reinstall.
2. If you do have the proper HP driver installed do this:
On your PC go to the control panel app
Right click on Devices and Printers and select "open"
Right click on the icon for your printer and select "printer properties"
Click on the "device settings" tab and scroll down until you see "duplex unit" and change to installed
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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