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‎03-20-2022 01:58 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello, I have an HP Color Laser Jet Pro MFP M479fdw, I am always experiencing problems with the printer driver. When I first bought the printer It was working fine (Windows 10) , but I always receive a message "cannot connect to the printer". The printer is connect directly to my PC. I upgraded to Windows 11 Pro 64-bit, it was working fine for sometimes (2 to 3 months), then the OP was not able to see the printer. I searched for the proper driver on HP website:  

https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-mfp-m478-m479-series/19202514...

I downloaded the driver, I tried to install it, but the installation did not complete at any time. I receive an error message: Error -2081883393

 

Could anybody help with the above

 

Many thanx

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