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‎02-07-2019 04:22 PM

HP Recommended
Product: HP PageWide Pro 477DW MFP
Operating System: Microsoft Windows 10 (64-bit)

Help!! My printer has stopped working and whenever I try to reinstall it on my computer it keeps saying Driver is Unavailable??? I have tried reinstalling the full software and will get so far then say "Failed - Network Error" I have uninstalled previous software etc 

1 REPLY 1

‎04-30-2019 02:34 AM

HP Recommended

hi @HRS2019 , 

 

Sorry to hear your experience. Just to ensure you have the right link to download click below:

 

https://support.hp.com/sg-en/drivers/selfservice/hp-pagewide-pro-477dw-multifunction-printer-series/...

 

Please make sure to follow the installation instructions for a successful download and installation.

 

regards, 

Waynetheshayne

Click "Accept as Solution" if it solved your problem, so others can find it. If my answer was helpful please click the "Thumbs Up" to say "Thank You". Although I am an HP employee, I am speaking for myself and not for HP.

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