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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Error Code UA_400_EB000U0410

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12-28-2022 02:26 AM
Hello... My HP OfficeJet Pro 8035e has randomly decided it doesn't want to print anymore. After numerous factor resets, fully disconnection from power, uninstalls of related HP printer programs/apps and all related drivers from my HP laptop, I still cannot get my printer to print. I am getting Error code of UA_400_EB000U0410 in the HP Smart App, advising me that the install cannot be completed. I am beyond frustrated, as I have been trying for months to get it to work. My HP Laptop recognizes it yet won't print. The printer is showing successfully connected to my network Wi-Fi but will not print stating the setup is incomplete and to review my HP Account. I've checked everything I can imaging. Help...
12-28-2022 02:35 PM
Hi @Kccccccc
Try to repair with the Windows App functions.
1. Go to Windows > Settings > Apps & features > HP Smart > Advanced options
2. Then click on Repair button.
* Click YES button to say thanks,
* Click Accepted Solution if the question is answered.
.
Best regards,
ferRX.