HP Deskjet 1000 not connecting

[Harrison123]

I am unable to get my printer to connect to the HP Smart App in order to print documents.  It worked previously without having this set up, I was able to use the USB cord to print documents from my laptop.  My laptop seems to recognize when I plug in the USB cord, showing that I have connected a device, but when I send documents to print nothing happens, it was also unable to complete a test print. 

[Kumar0307]

@Harrison123, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print from your laptop. To assist you better,

• Are you using a Win 10 computer?
• Do you get any errors while trying to print?

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing.

Hope this helps! Keep me posted. 

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Have a great day!