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‎04-02-2024 12:17 PM

HP Recommended
Product: HP ENVY 5534 e-All-in-One Printer

Hello, seeking info on doing a regionalization reset. Printer came from EU to US. Thanks!

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1 REPLY 1

‎04-02-2024 01:41 PM

HP Recommended

Hi @mvw_5534,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

 

Rachel571
I am an HP Employee

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