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HP Recommended
HP LaserJet Pro M102w Printer
Microsoft Windows 10 (64-bit)

I set a custom admin password for the EWS site on the printer a few years ago and now have forgotten it.  Can you send me the instructions to reset this password in order to connect to a new WIFI?

 

I'm unable to reset it from 192.168.223.1 as it asks for the password which I do not remember\.

 

How do I completely reset the HP LaserJet M102w without using the web interface or HP Smart/EWS?

Thanks

 

Product No. G3Q35A

 

Note: this is not the Wi-Fi password or the direct connect password, it's the admin password for the EWS admin page.

1 REPLY 1
HP Recommended

Hi @BitLitter,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

We have to perform an NVRAM Reset to unlock the features of the printer/Reset the password. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name, or simply click on this link.

  

Hope this helps! Keep me posted. -

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.