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- Re: HP LaserJet Pro MFP M28w Admin Password Reset / Factory ...

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01-14-2022 08:26 AM
Product: HP LaserJet Pro MFP M28w
Operating System: Microsoft Windows 11
Hi! Can you please tell me how to factory reset / reset admin password for the "HP LaserJet Pro MFP M28w". I am not talking about Wifi Passwords, but the admin password I set to change system settings via the Web Interface of the printer. Thanks lots!
1 REPLY 1
01-14-2022 08:31 AM
Hello,
Try the following solution to reset the printer to the factory default settings:
- Open the HP Printer Assistant application. On the Windows desktop double click on the icon of your printer "HP LaserJet MFP M28-M31".
- Click on the Print & Scan tab, and then Print.
- Click on HP Device Toolbox.
- Click on the System tab, and then click on Service.
- Click on Restore defaults, and then OK.
If the issue continue, you will need to follow the instructions below to reset printer:
- Turn the printer off.
- Press and hold down the Down Arrow and the Cancel buttons.
- Hold the buttons when you turn on the printer.
- When the Attention light turns on, release the Down Arrow and the Cancel buttons.
NOTE: It takes about 60 seconds before initialization process begins.
- The initialization starts.
- When the initialization completes, the printer enters the generic printer mode.
I remain at your disposal in case of need.
Best regards,
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